Frequently Asked Questions
Everything you need to know about LDH Scissors products, shipping, and care.
What makes LDH Scissors different from standard household shears?
Our scissors are crafted using traditional techniques combined with modern technology. We use high-carbon steel and specialized heat treatment processes to ensure our blades stay sharper for longer and provide a significantly smoother cutting experience compared to mass-produced alternatives.
How should I maintain and clean my scissors?
To maintain peak performance, we recommend wiping the blades with a soft, dry cloth after each use. Periodically apply a small drop of sewing machine oil to the pivot screw area. Avoid cutting materials for which the scissors were not designed, such as using fabric shears on paper.
Do you offer a sharpening service?
Yes, we stand by the longevity of our products. We offer a professional sharpening and maintenance service for all LDH Scissors. Please visit our 'Sharpening Service' page for instructions on how to send your tools to our workshop.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return the product in its original packaging for a full refund or exchange, provided the item is in its original condition.
How long does shipping take?
Standard domestic orders typically arrive within 3-7 business days. International shipping times vary by location but generally take 10-21 business days. All orders include a tracking number sent via email once the package has been dispatched.
Are your scissors suitable for both left-handed and right-handed users?
While most of our scissors are designed for right-handed use to ensure the best blade alignment, we do carry a dedicated line of 'True Left-Handed' shears specifically engineered for left-handed crafters.
