Returns & Exchanges

We take pride in the quality of our handcrafted tailoring tools and offer a 30-day return window for items in their original packaging. If your scissors do not meet your expectations, we are committed to making it right with a straightforward refund or exchange process.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and the reason for your return to receive a Return Authorization.

• 2.
  Pack with Care

  Securely place the scissors in their original gift box and protective sleeve to ensure they are not damaged during transit.

• 3.
  Ship the Package

  Affix the provided return shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Inspection and Refund

  Once our artisans inspect the tool for quality assurance, we will issue a full refund to your original payment method within 5-7 business days.